Privacy Policy

Website Privacy Policy     

1. Introduction

    (a) Website Owner.

    Tomofun, LLC ("Tomofun" or "Website Owner") is the owner of this website Furbo.com (“Furbo.com” or “Website”). This online privacy policy discloses Tomofun’s information practices for this Website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.

    (b) Website Visits.

    In general, you can visit the Furbo.com website without disclosing any personal information. Tomofun may keep track of the domains from which people visit us, or analyzes the data gathered from Website visits for trends and statistics, and then discards the gathered data.

    (c) Website Transactions.

    At times, Tomofun will need personal information regarding a customer or a prospect. For example, to process an order, Tomofun may need to know a customer's name, mailing address, e-mail address and credit card details.

    2. Personal Information That May Be Collected

      (a) Identifying Information.

      In order to make a purchase, Tomofun will request a user to provide certain personal identifying information, which may include: legal name, postal address, e-mail address, daytime telephone number, facsimile number, method of payment, and, if applicable, credit card number. Tomofun may request additional information necessary to establish and maintain customer's account.

      (b) Service Quality Monitoring.

      Some Website transactions may require a customer to call Tomofun, or Tomofun to call the customer. Tomofun will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is Tomofun's practice to monitor, and in some cases record, such calls for staff training or quality assurance purposes.

      (c) Information from Children.

      Tomofun does not sell products or services for purchase by children, and will not collect or post information from a child under the age of 13.

      (d) Lost or Stolen Information.

      If a customer's credit card is lost or stolen, the customer should promptly notify Tomofun in order to enable Tomofun to cancel the lost or stolen information and to update its records with a changed credit card.

      (e) Links to Other Web Sites.

      The Furbo.com website may contain links to other websites. Tomofun is not responsible for the privacy practices or the content of those other websites.

      3. Uses Made of the Information

      (a) Limited Uses Identified.

      Without customer's prior consent, Tomofun will not use your  personal identifiable information for any purpose other than that for which it is submitted. Tomofun uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. Furbo.com also processes billing and business requests related to the Furbo.com website participation.

      (b) Stored Information Uses.

      Tomofun stores and retains the information provided by customer or the information entered on Furbo.com. Stored information is used by Tomofun to deliver customer purchases and/or to contact customer again about other services and products.

      4. Disclosure of the Information

        (a) Within Corporate Organization.

        Tomofun is a multinational organization, with legal entities, business processes, management structures, and technical systems that cross borders. Tomofun may share your personal information within the Tomofun corporate organization, and may transfer the information to countries in the world where Tomofun conducts business. Some countries may provide less legal protection for customer personal information. In such countries Tomofun will still handle customer personal information in the manner describe herein.

        (b) Mergers and Acquisitions.

        Circumstances may arise where for business reasons, Tomofun decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is Tomofun's practice to seek appropriate protection for information in these types of transactions.

        (c) Agents.

        Tomofun employs or engages other companies and individuals to perform business functions on behalf of Tomofun. These persons may be provided with personal identifying  information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.

        (d) Affiliated Businesses.

        Tomofun works closely with affiliated businesses operating website stores, providing services or selling products on each other's websites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.

        (e) Marketing Analysis by Third Parties.

        Tomofun reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

        (f) Disclosure to Governmental Authorities.

        Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.

        5. Use of Computer Tracking Technologies

          (a) No Tracking of Personal Information.

          Furbo.com is not set up to track, collect or distribute personal information not entered by visitors. Through web site access logs Tomofun does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

          (b) Use of Cookies.

          Tomofun, or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies". A cookie is an alphanumeric identifier that a Web site can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by Tomofun or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some websites may not then work properly.

          (c) Use of Web Beacon Technologies.

          Tomofun may also use Web beacon or other technologies to better tailor Furbo.com to provide better customer service. If these technologies are in use, when a visitor accesses these pages of Furbo.com, a nonidentifiable

          notice of that visit is generated which may be processed by Tomofun or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer's visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

          (d) Collection of Non-Identifiable Information.

          Tomofun may collect non-identifiable information from user visits to Furbo.com in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Furbo.com; Website and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." Tomofun or its contractors may use this data to analyze trends and statistics.

          (e) Collection of Personal Information.

          Tomofun collects personal identifying information from customer during a transaction. Tomofun may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other nonidentifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Tomofun understand trends and patterns. This information is not reviewed at an individual level.

          6. Information Security

          (a) Commitment to Online Security.

          Tomofun employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. All Tomofun agents and contractors with access to personal information on Furbo.com are also bound to adhere to this policy.

          (b) No Liability for Acts of Third Parties.

          Tomofun will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Tomofun shall not be liable for unauthorized disclosure of personal information due to no fault of Tomofun including, but not limited to, errors in transmission and unauthorized acts of Tomofun’s staff and/or third parties.

          7. Privacy Policy Changes

            (a) Changes to Privacy Policy.

            This privacy notice was last updated on February 10, 2017.

            Tomofun reserves the right to change or update its privacy policy statement at any time.

            8. Accountability

              (a) Questions, Problems and Complaints.

              If you have a question about this policy statement, or a complaint about Tomofun compliance with this privacy policy, you may contact Tomofun by e-mail at support@furbo.com.

              (b) Terms of Use.

              If customer chooses to enter into a purchase order, customer's action is hereby deemed  acceptance of Tomofun practices described in this policy statement. Any dispute over privacy between customer and Tomofun is subject to the provisions of this policy and to Tomofun's  terms and Conditions of Use of Website Agreement which is hereby incorporated herein and which can be read at http://www.furbo.com/terms.

              Product Privacy Policy

              Tomofun, LLC ("us", "we", or "our") operates the http://www.furbo.com website and the Furbo mobile application (the "Service").

              This page informs you of our Privacy Policies regarding the collection, use and disclosure of your Personal Information when you use our Service.

              We will not use or share your Personal Information with anyone except as described in this Privacy Policy.

              This Privacy Policy only applies to your personal information collected by Tomofun websites that link to this Statement , or by websites hosted by third parties authorized to display the Tomofun name and/or corporate logo.

              We use your Personal Information only for the purpose of providing and improving the quality of Tomofun’s products and Service. By using the Service, you agree Tomofun to collection and use of your Personal Information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

              Information Collection And Use

              While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, order history, services you requested, your feedback data you sent by using our Service, or other information ("Personal Information").

              Log Data

              We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Log Data").

              This Log Data may include, but is not limited to, information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

              When you access the Service by or through a mobile device, this Log Data may include, but is not limited to, information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics.

              In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.


              Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

              We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

              DoubleClick Cookie

              Google, as a third party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other web sites on the Internet.

              You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

              Behavioral Remarketing

              Tomofun, LLC uses remarketing services to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.


              Google AdWords remarketing service is provided by Google Inc.

              You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

              Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

              For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/


              Facebook remarketing service is provided by Facebook Inc.

              You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

              To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/about/ads/#568137493302217

              Facebook adheres the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

              For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

              Service Providers

              We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

              These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


              We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

              Compliance With Laws

              We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

              Business Transaction

              If Tomofun, LLC is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.


              The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

              International Transfer

              Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

              If you are located outside Taiwan and choose to provide information to us, please note that we transfer the information, including Personal Information, to Taiwan and process it there.

              Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

              Links To Other Sites

              Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

              We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

              Children's Privacy

              Our Service does not address anyone under the age of 13 ("Children").

              We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

              Changes To This Privacy Policy

              We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

              You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

              Contact Us

              If you have any questions about this Privacy Policy, please contact us support@furbo.com.

              Last updated: June 27, 2016

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